Review Date: 07/12/2024 | Author: Ernest T., Kannapolis, NC

Comments: This was a complex wiring problem to my pump. This guy was smart. Figured out my problem and knocked it out. I was so impressed ! He had the water back running and my wife is so happy That’s the main thing

Review Date: 05/22/2024 | Author: Douglas P., Waxhaw, NC

Comments: Very professional and honest

Review Date: 03/18/2024 | Author: David L., Lexington, NC

Comments: Very happy with the job they did

Review Date: 12/13/2023 | Author: Rande M., Statesville, NC

Comments: they were great and made the job in less than a day

Review Date: 08/02/2023 | Author: Isabel S., Woodleaf, NC

Comments: They were very professional and they came in , gave me a estate and did a great job . I highly recommend them. I live in Colorado and my second home is in Nc , and I was very satisfied with the way they handle this project , repairs

Review Date: 07/20/2023 | Author: Dawn S., Albemarle, NC

Comments: I initially had another company expected to come look at my well system. They never showed up or called. I called Ryan at 7:30 PM and he said he would come between 9:30 and 10:00 AM the next day. They arrived on time and diagnosed my problem quickly and the service fee was very reasonable. This will be our go to company for any well system issues going forward. Highly recommend them!

Review Date: 05/17/2023 | Author: Crawford C., China Grove, NC

Comments: Fast and friendly service

Review Date: 04/23/2023 | Author: Michael I., Statesville, NC

Comments: Our well pump went and our well is 550 ft deep. Ryan gave us a fair quote with warranties. We had the entire well system replaced. Thank you to Ryan and his dad Frank for a thorough job and for cleaning up after yourselves! Would definitely recommend them.

Review Date: 04/18/2023 | Author: Ralph T., Davidson, NC

Comments: They quickly came to my house on a Sunday afternoon to diagnose and give me an estimate. They came the next day and replaced the pressure tank and pressure switch. They did an excellent job and they were fast and friendly. They also explained everything and what you need to check for. I highly recommend the Water Doctor!

Review Date: 03/29/2023 | Author: Matthew N., Harrisburg, NC

Comments: Same day service. Reasonable price. Quality work. Can't ask for any better. Hire them and don't think twice.

Review Date: 01/31/2023 | Author: Gene L., Salisbury, NC

Comments: These guys are the best!! We called them after another company quoted almost $5000 to fix our water problem and Water Doctor came right over that afternoon and repaired the tank for less than $1000. They didnâ t try to fix what wasnâ t broke! We heartily recommend them!

Review Date: 01/26/2023 | Author: Larry F., Mooresville, NC

Comments: I was told by another company my well was dry. The well doctor had equipment that said it was not. Installed a much better pump same day and we are happy.

Review Date: 12/17/2022 | Author: Glenn R., Troutman, NC

Comments: It's was good. Very well job done.

Review Date: 12/17/2022 | Author: Glenn R., Troutman, NC

Comments: Water Doctor is a 5 star company. Very friendly and honest. They explained the service that was completed. The price of the service done was reasonable. I would recommend these guys to anyone.

Review Date: 11/10/2022 | Author: Lucinda B., Lexington, NC

Comments: Pro was amazing with fast response.

Review Date: 10/01/2022 | Author: Gus P., Mooresville, NC

Comments: Frank is very helpful and patient.

Review Date: 09/27/2022 | Author: Chris D., Mooresville, NC

Comments: service tech knows his business ;on time quality work .

Review Date: 09/23/2022 | Author: Donna D., Charlotte, NC

Comments: They called within moments of putting my request in and was at my home within a day to repair. They had everything they needed & was done in 2 hours! However, the owner & son were very professional, responsive, knowledgeable and quick to get me set up!!

Review Date: 09/22/2022 | Author: Gus P., Mooresville, NC

Comments: Fred is very easy to work with.

Review Date: 08/15/2022 | Author: Becky R., Cleveland, NC

Comments: Called they called me right back and set up an appointment that day. They where very professional and friendly. They explained what was wrong and fixed it that day. I will definitely use them again.

Review Date: 08/02/2022 | Author: Jerrod R., Cleveland, NC

Comments: Very impressive response time. Contacted them close to the end of business hours (5 pm) and received a response and same day service after hours. Problem was fixed by 7:30 pm by a very knowledgeable friendly tech. Price a little high even for the after hours call but no complaints. Definitely recommend Water Doctor.

Review Date: 07/06/2022 | Author: Diane E., Mooresville, NC

Comments: Very prompt and explained everything to me

Review Date: 07/01/2022 | Author: Luke S., Salisbury, NC

Comments: These guys are great (father and son) working together, and getting things done. They explained the job, the process in layman terms for normal folks. Friendly and approachable.

Review Date: 05/19/2022 | Author: Candace S., Mooresville, NC

Comments: Superior customer service and honest and friendly!

Review Date: 04/24/2022 | Author: Tom N., Salisbury, NC

Comments: Very knowledgeable and easy to work with

Review Date: 04/14/2022 | Author: Richard M., Blanch, NC

Comments: Good fast service good price

Review Date: 03/16/2022 | Author: Leonard W., Concord, NC

Comments: I commend Frank for running an outstanding company! Customer service and response time to return call is great! More importantly, he genuinely demonstrates that he wants your business by valuing your time and money. Honest guy who runs a honest company.

Review Date: 02/08/2022 | Author: Kelli S., Statesville, NC

Comments: Great service!

Review Date: 11/17/2021 | Author: Tommi C., Norwood, NC

Comments: After speaking with Ryan, I was given an honest estimate without possible issues and cost. We had alternating water pressure and sometime no water at all. They were here within the hour. They quickly resolved the issue and assured us that we had plenty of water in our well and the new pump that they installed had a five year warranty. Best type of home service that we have experienced. Ryan was professional and honest!

Review Date: 11/10/2021 | Author: Dillon J., Lexington, NC

Comments: I set up this contractor through Angi. They walked me through a step-by-step instruction to see if i could diagnose the problem without them coming out. He gave me a couple of pointers to see if I could fix it myself and it worked! He didnt have to take the time to do any of that and he could have charged me >$1000 for him to replace something that wasnt needed. If I ever have any plumbing issues, I WILL be calling this company first. Great service and great people.

Review Date: 06/14/2021 | Author: Raymond M., Huntersville, NC

Comments: Thank you Frank for the excellent customer service! Your communication, punctuality and expertise was greatly appreciated! Not to mention coming to my home on a Sunday for the repairs!

Review Date: 05/27/2021 | Author: Regina V., Richfield, NC

Comments: They did an amazing job, and fixed what another company said would be 2700. For 400

Review Date: 05/25/2021 | Author: Paula O., Kannapolis, NC

Comments: Very responsive, professional and knowledgeable.

Review Date: 03/22/2021 | Author: Dayton B., Lexington, NC

Comments: Did a great job

Review Date: 11/21/2020 | Author: Brian W., Dallas, NC, NC

Comments: Will use them for any future needs, very professional and courteous.

Review Date: 11/20/2020 | Author: Bill D., Mount Pleasant, NC

Comments: I will use these guys over Well Doctor all the time. They did a great job at a reasonable price.

Review Date: 11/12/2020 | Author: Brad B., Charlotte, NC

Comments: Great experience overall, they worked with my schedule. Did a few additional things I asked at a very reasonable rate. Left everything clean and professional and showed me what I needed to know about the well. Thank you, I will hire you when my pump finally gives up the ghost after 38 years so far.

Review Date: 11/05/2020 | Author: Philip O., Statesville, NC

Comments: Frank came out and replaced my well pump on a Sunday. Not only was he very professional but also a wealth of knowledge and the whole experience was educational. Frank answered all of my questions on how the whole pump and tank system worked and helped me choose the best course that would not only be the most efficient but also save me money in the long term. I found him very honest and forthcoming and would not hesitate to hire him again if I should need those services in the future. One other note, I picked him over the company that originally installed my pump because I could tell he truly cared and truly cared about his craft. The other guys wouldn't even have been available until we were without water for almost a week. A++

Review Date: 11/02/2020 | Author: David H., Rockwell, NC

Comments: Beyond impressed!

Review Date: 10/11/2020 | Author: Tiffany O., Mount Ulla, NC

Comments: Frank is amazing! I would higher him over any large company. You can not and will not go wrong if you higher him. I will never call another plumber nor will I suggest anyone else.

Review Date: 09/29/2020 | Author: Michael W., Charlotte, NC

Comments: Great job! Honest and personable group.

Review Date: 09/26/2020 | Author: Richard S., Concord, NC

Comments: I've known Frank for 10 years. He is fast courteous and accurate. He and his son are good people.

Review Date: 08/21/2020 | Author: Robert G., Salisbury north carolina 28146, NC

Comments: They responded quickly

Review Date: 07/31/2020 | Author: Vanessa T., Charlotte, NC

Comments: Does great work

Review Date: 07/10/2020 | Author: Robert A., Albemarle, NC

Comments: Good work. A little high on price. Prompt.

Review Date: 07/08/2020 | Author: Pat B., Albemarle, NC

Comments: Promp responce Good pricing did very good job and very nice people

Review Date: 07/01/2020 | Author: Erin C., Salisbury, NC

Comments: We were in need of a new well pump recommended by another plumbing company. After being told the estimate of the cost, I went to search for various quotes. I contacted six companies and one reached out Water Doctor. Very polite and helpful and assured us he would be professional and patient finding the issue. They quoted us an affordable price that was thousands less than the orginal company had given us. We recommend Water Doctor to anyone in need and we are very thankful for them.

Review Date: 06/29/2020 | Author: Natalie M., Stanley, NC

Comments: They did a great job.

Review Date: 05/05/2020 | Author: Geraldine W., Stateville, NC

Comments: They was very friendly and prompt with fixing my well pump and tank. Thank you for a great job !

Review Date: 04/17/2020 | Author: John F., Statesville, NC

Comments: I needed service on my well pressure tank, Frank from Water Doctor did a great job. He explained to me what the problem was, how the rank worked and how to fix it. He is very knowledgeable and very courteous, I would use Water Doctor any day, every day, all day.

Review Date: 04/14/2020 | Author: Collin I., Huntersville, NC

Comments: Quick response, found the costs to be reasonable relative to internet researched prices.

Review Date: 04/02/2020 | Author: Joan M., Waxhaw, NC

Comments:

Review Date: 03/27/2020 | Author: Cindy A., Statesville, NC

Comments: I was very impressed with the service that was provided

Review Date: 03/24/2020 | Author: Christopher H., Richfield, NC

Comments:

Review Date: 03/22/2020 | Author: David S., HARRISBURG, NC

Comments: Thanks

Review Date: 03/15/2020 | Author: Rick M., Salisbury, NC

Comments: Fast, friendly, informative, great service. Yes I would recommend to anyone.

Review Date: 01/27/2020 | Author: Jon C., Mooresville, NC

Comments: Completely professional. Called before they came. Arrived on time. Made quick work of the job. And very friendly. I think I might have two new friends as a result of their visit.

Review Date: 01/15/2020 | Author: Kenneth N., STANLEY, NC

Comments:

Review Date: 01/15/2020 | Author: Jeremy B., MOUNT HOLLY, NC

Comments: 1

Review Date: 12/16/2019 | Author: Jenel C., Monroe, NC

Comments: They were quick to respond to my call to Home Advisor. The owner was very polite and helpful. He came out on a Sunday and in a timely manor...even with his family visiting from out of town. I feel he definitely went above and beyond! I would highly recommend Water Doctor and I will use them for all of my water related issues.

Review Date: 11/21/2019 | Author: Gloria B., Denver, NC

Comments: They came out the same day I called and replaced my well pump. They also advised me of a water leak they found in my well house and fixed that as well. The repairman, Frank, was very friendly and helpful.

Review Date: 10/09/2019 | Author: Jack W., Statesville, NC

Comments: Thay did a great job

Review Date: 10/04/2019 | Author: Mark W., Mooresville, NC

Comments: Great experience. Ryan called to assure he was on his way to the house and WILL get the water back on for us. Expensive job in my case, but fair compared to online averages for well pump and tank replacement. Regardless, the service was worth the cost... and you can t put a price on what you feel is money well spent. Showed me exactly what was wrong and suggested the solutions. No pushy sales, just solutions to fit my situation. Simply said... Hire em!

Review Date: 10/02/2019 | Author: Tom R., Mooresville, NC

Comments: Prompt professonal service

Review Date: 09/20/2019 | Author: Elizabeth R., Mooresville, NC

Comments: We had a well emergency with absolutely no water coming through pipes. My husband called another company and, without even coming out to do an estimate, said it was probably the pump and that would cost us 2500 to 3000$!! I went to Home Advisor and did a search. Water Doctor was the top one with great reviews so I sent the info to my husband. They are amazing! Not only did they come that day to do the free estimate it was over 1000$ less than quoted by this other company. They did the pump replacement right then and we had water by the time I got home. Also they said our pump was for 120 ft well and we have a 200 ft well. We now have fantastic water pressure too. I would recommend this company to any and everyone!

Review Date: 09/17/2019 | Author: Staci M., Cleveland, NC

Comments: Great service. Came the same day, diagnosed the problem, fixed it in an hour. Professional service guy with a friendly Attitude.

Review Date: 09/17/2019 | Author: John W., China Grove, NC

Comments:

Review Date: 08/27/2019 | Author: Steve H., Weddington, NC

Comments: I woke up to no water in the house. Called a few services before 7AM and Water Doctor was quick to respond, and could make it to my house by 9:30 AM that morning. The service rep Ryan was quick to discover the issue was not the pump, but the pressure tank and switch, and within an hour he had a new tank, switch and pressure gauge installed. Will not hesitate to recommend them to others and will use them again.

Review Date: 08/20/2019 | Author: Marianne P., Harmony, NC

Comments: Very professional, knew what he was doing and explained everything. Would use them again if needed.

Review Date: 08/18/2019 | Author: Barbara M., Concord, NC

Comments: They did not work on the well like I had. Frank gave me the number of someone that could help me. Very nice guy. Called the other guy and he is suppose to come today. Thanks Frank. Did not charge me

Review Date: 08/18/2019 | Author: Richard S., Mooresville, NC

Comments: Fast and friendly. Immediate response.

Review Date: 08/17/2019 | Author: Linda H., Troutman, NC

Comments: Have no complaints. Professional and courteous and a job well done. I have been trying to get this job done for a while and he completed it the same day I called.

Review Date: 08/16/2019 | Author: Jeff F., Mooresville, NC

Comments: Excellent quality of work! Very professional and trustworthy!

Review Date: 08/11/2019 | Author: Deborah G., Matthews, NC

Comments: Was a very kind man. Very professional too. ! Will use this company again. Thanks Frank!

Review Date: 08/10/2019 | Author: Joe B., Dallas, NC

Comments: The technician was very professional and friendly. Highly recommend him.

Review Date: 08/09/2019 | Author: Megan T., China Grove, NC

Comments:

Review Date: 07/31/2019 | Author: Fern A., Mooresville, NC

Comments: Frank came the next day and fixed it the same day. He answered all my questions and explained my well to me. Water Doctor will be my business. I posted to my Facebook friends about how impressed I was. I found them on Angie's list

Review Date: 07/10/2019 | Author: Tracy R., Statesville, NC

Comments: The Water Doctor called immediately after I requested a quote, came out the same day, provided the best quote I had received, and performed the repair ( replacement) immediately. Highly recommend

Review Date: 07/04/2019 | Author: Gail S., Indian Trail, NC

Comments: Best price! Very knowledgeable and texted with me promptly to answer my questions, as well as explaining answers on phone. Discounted cost for cash payment!

Review Date: 06/25/2019 | Author: Bobbi M., Troutman, NC

Comments: Very friendly. Explained things to my understanding.

Review Date: 06/13/2019 | Author: Scott R., Matthews, NC

Comments: Competitive pricing, quick excellent service when my pump went out. Very knowledgeable, and will call them again if I ever have well pump problems.

Review Date: 06/02/2019 | Author: Tonia T., Oakboro, NC

Comments: Excellent customer service! Very timely, honest and respectful!! Would hire this company again!!!

Review Date: 05/31/2019 | Author: Michael H., Mooresville, NC

Comments: Had several contact me. There was confusion between the doctors. My wife was talking to Well Doctors I was talking to Water Doctor. Water Doctor showed up first and did an excellent job.

Review Date: 05/30/2019 | Author: Cheryl P., Kannapolis, NC

Comments: great very professional great person

Review Date: 05/24/2019 | Author: Amy J., Charlotte, NC

Comments: Very professional and prompt. Responded immediately and kept posted of pending arrival.

Review Date: 05/13/2019 | Author: Wendy M., Mooresville, NC

Comments: Great honest and friendly customer service.

Review Date: 05/11/2019 | Author: Constance C., Charlotte, NC

Comments: they came to look at my pump was ready to work they were threw in a couple hours.Job well done

Review Date: 05/06/2019 | Author: Yolanda Y., CHARLOTTE, NC

Comments: When I was looking someone to fix my well problems, Home Advisor recommended 3 company, Water Doctor was not included. After I had not very pleasant experience with one of the company, I found Water Doctor in the internet . I contacted the company, I got very fast response from Frank. He is such a pleasant and polite person to work with. He is knowledgeable to well problem and probably other water related problems. Thanks.

Review Date: 05/06/2019 | Author: Tom W., Charlotte, NC

Comments: Nice guys, very reasonable pricing, fast service will defiantly use again if needed!

Review Date: 05/05/2019 | Author: Chris P., Salisbury, NC

Comments: Same day weekend service.

Review Date: 04/30/2019 | Author: Patrick M., Salisbury, NC

Comments: He showed up fast and worked through the rain!

Review Date: 04/26/2019 | Author: Melanie M., Concord, NC

Comments: I only give him a 4 on customer service because I had to follow up with him on when he would return with correct filter. Other than that, very pleasant, did the job and gave me a few tips on how to maintain on my own in the future. Thank you so much!

Review Date: 04/13/2019 | Author: Brad L., Concord, NC

Comments: Fast, Polite, and knowledgeable

Review Date: 04/13/2019 | Author: Barry M., Salisbury, NC

Comments:

Review Date: 04/13/2019 | Author: Malcolm E., Waxhaw, NC

Comments: very professional

Review Date: 04/11/2019 | Author: Kelly N., Charlotte, NC

Comments: Fast response, kind on phone, and out here to do an excellent job installing our new well pump! They were our answer to prayer!!

Review Date: 04/08/2019 | Author: De la pena A., Monroe, NC

Comments: I was traveling when my well died would not work when I got back and found out I was on the road on a 12-hour drive and well doctor came out and repaired my well and I wasn't even home and he trusts me and I would never use anybody else he is truly a Godly Man I know this the other companies I talk to you can just tell by the customer service. He didn't try to sell me things I didn't need remember I wasn't even home from the moment I spoke to Frank I knew he was the one to use. couldn't be happier. So to sum it up I will never use anybody else to work on my well or any other things that they do plumbing wise. God bless and pray about everything and worry about nothing. Thank you Frank.

Review Date: 04/05/2019 | Author: Jay D., Matthews, NC

Comments: They were honest with the assessment of my water filtration system. The staff were very professional and courteous. I highly recommend their company.

Review Date: 03/25/2019 | Author: Eric C., Mooresville, NC

Comments: Integrity is key for me. Frank came out multiple times an kept at it until my problem was solved at the price he quoted.

Review Date: 03/25/2019 | Author: David S., Winston Salem, NC

Comments: Responded quickly. Very professional and experienced. Would recommend highly.

Review Date: 03/20/2019 | Author: William O., Mooresville, NC

Comments: Came out within one hour of having no water on a Sunday, and fixed the problem in a shorter time. He is now installing a water filtration system for us, and gave us a very reasonable price.

Review Date: 02/24/2019 | Author: Fawn H., Charlotte, NC

Comments: I really love the Water Doctor. They are the best kind of contractor. Always on time, the right price and the nicest people you'll ever meet. I have used them for 2 different wells and for a compressor. They offer warranties and always have all the parts that are needed. The offer estimates which shows that they really know exactly what is needed and they are really good at the job. I always call the Water Doctor.

Review Date: 02/22/2019 | Author: Aaron/siera R., Mooresville, NC

Comments: Water Doctor has been great to work with. Very professional, quick to get to my home and quick to fix the issues! Every person I spoke to on the phone, or in person. All 3 people I spoke to/dealt with were also very personable, quick, explained what needed to be done multiple times so I understood and **THEY FOUND AND FIXED THE PROBLEM!** We called 4 different plumbers/well specialists beforehand with no positive results or even an answer to why our water had shut off/stopped working. The owner Frank proved to be extremely knowledgeable and was even able to identify the problem over the phone by thoroughly listening to my recount of the plumbing issues. The small family owned company has been very quick to either answer the phone or call back regarding my questions or concerns. They ve also made a point to let us know that if we felt anything wasn t running 100% perfectly to call them for free* check ups, advise, over the phone help and help and same-day service to confirm/fix any of the replaced products needed. All of the services they provided us are under warranty and they brought EVERYTHING needed in their truck! Everything was checked, diagnosed and completed within less then 1 1/2 hours.

Review Date: 02/11/2019 | Author: Nicholas B., TRINITY, NC

Comments: He came out to my home within hours I called. Did a great job explaining the problem and quickly fixed it. I would definitely call again.

Review Date: 01/24/2019 | Author: Joseph B., Tobaccoville, NC

Comments: They talked me through the problem I was having. I will definitely use them in the future if another problem arises.

Review Date: 01/07/2019 | Author: Leamon B., Salisbury, NC

Comments: wonderful!!!

Review Date: 12/29/2018 | Author: Stan D., Matthews, NC

Comments: Frank was very good at explaining the problem and providing different solutions and options. Quick response and great customer service

Review Date: 11/14/2018 | Author: Cecelia W., Statesville, NC

Comments: I appreciated it!! Came out right away! Didnt take them no time.

Review Date: 11/14/2018 | Author: Janet R., Salisbury, NC

Comments:

Review Date: 11/09/2018 | Author: David L., Lexington, NC

Comments: Fast response, they were out and replaced the pump all in the same day. I could not ask for better service.

Review Date: 10/30/2018 | Author: Susan W., Denver, NC

Comments: They were very friendly and personable. Arrived on time, had the part I needed and installed it promply.Good price and Great job!!

Review Date: 10/26/2018 | Author: Vanessa T., Charlotte, NC

Comments:

Review Date: 09/21/2018 | Author: Amber P., Waxhaw, NC

Comments: Frank from Water Doctor came out to my home when he said he would and diagnosed my problem before he came to the door. He had some difficulty locating the part for my well pump repair, but he stayed on it until he found it. Once he had the part, he returned promptly to replace it. All in all, it was a good experience and I would hire him again.

Review Date: 09/16/2018 | Author: Darlene C., Mooresville, NC

Comments: Completed the work quickly

Review Date: 09/15/2018 | Author: Phyllis S., Charlotte, NC

Comments: They were very professional. They worked hard to try to solve the problem with the well.

Review Date: 09/04/2018 | Author: Mi L., Mooresville, NC

Comments: He came out on a Sunday night and got my pump replaced and water back to my house quickly. Excellent service!

Review Date: 09/02/2018 | Author: Donald C., Davidson, NC

Comments: Awesome. I contacted them around 7:00 P.M. one night and the well pump was replaced by noon the next day. They even replaced my water filter and inspected the pressure tank. I have never experienced such prompt and courteous service as I did with the Water Doctor. Such a rarity in today's culture. Many thanks to them--I will not hesitate to recommend them to any one who has well/plumbing problems.

Review Date: 09/01/2018 | Author: Warren G., Gold Hill, NC

Comments: Incredible experience. Friday night I got a call from my tenant. He had just got off work, went home to get cleaned up only to discover the well quit pumping water. I jumped online and sent a repair request, not expecting to get a response until after the Labor Day weekend. Within 30 minutes the Well Doctor sent me an appointment request for early the next morning. They showed up on time, had a new well pump and tank installed in less than 2 hours because they had all the parts on their repair truck. I couldn’t be happier with the experience. Frank, the owner, is first class.

Review Date: 08/29/2018 | Author: Les H., Cleveland, NC

Comments: Next-day service. High work quality.

Review Date: 08/19/2018 | Author: David O., Charlotte, NC

Comments: Water Doctor arrived on time, were exceptionally polite and professional. They spent 15-20 minutes assessing our problem, determined that our old 2" well required specialized service. They provided two references to qualified specialists, and they charged us nothing for their service. Quite unusual and much appreciated.

Review Date: 08/12/2018 | Author: Randy H., Concord, NC

Comments: Quick call back and response time. Very nice with professional service.

Review Date: 08/10/2018 | Author: Brenda R., Salisbury, NC

Comments: Very professional friendly

Review Date: 08/08/2018 | Author: Renee C., Concord, NC

Comments: completed job when they said they would and cleaned up nicely

Review Date: 08/06/2018 | Author: Bobby W., Indian Trail, NC

Comments:

Review Date: 08/06/2018 | Author: Larry R., Newton, NC

Comments: These guys were very nice and professional. Did the job which turned out to be a simple change of my filter at the bladder tank. They didn't try to sell me something I didn't need or do things that weren't needed. They started simple and found the issue and fixed it. Thanks guys and you are now my lifetime plumbers.

Review Date: 07/23/2018 | Author: David S., Mooresville, NC

Comments: They were really swell!

Review Date: 07/13/2018 | Author: Gordon M., Kannapolis, NC

Comments: They were great to deal with from start to finish Fast Response free estimate and came when they said they were coming what else can you ask. Thank you!

Review Date: 07/08/2018 | Author: Jackie F., Salisbury, NC

Comments:

Review Date: 07/06/2018 | Author: Sommouth I., Charlotte, NC

Comments: Yes 👍

Review Date: 07/05/2018 | Author: Randall I., Matthews, NC

Comments: second time using Frank. good service and very polite in manner. he explained what caused my problem and showed me old parts.will call him again ,if needed.

Review Date: 07/04/2018 | Author: Jeff B., Salisbury, NC

Comments: Frank called me within 5 minutes of getting on line. He attempted to talk me through my issue and resolve.

Review Date: 07/01/2018 | Author: Rodney S., Albemarle, NC

Comments:

Review Date: 06/27/2018 | Author: Tara S., Charlotte, NC

Comments:

Review Date: 06/05/2018 | Author: Randall I., Matthews, NC

Comments: very pleased with Frank's promptness & service. He was very courteous and even called me back the next day to make sure the well pump was working okay. I would definitely call him again, if needed.

Review Date: 06/04/2018 | Author: James E., Mooresville, NC

Comments: The Water Doctor is very responsive and does great work while providing solid suggestions to get the most out of a home water system! Frank is very personable , polite and professional.

Review Date: 05/27/2018 | Author: Clarence H., Denver, NC

Comments: Very nice person

Review Date: 05/16/2018 | Author: Jeff M., Mooresville, NC

Comments: Great professional work! Fast and practical advice. I would use Water Doctor again.

Review Date: 05/08/2018 | Author: Dale W., Charlotte, NC

Comments: Called us within 5 minutes of scheduling the appointment through Home Advisor. Arrived on time. Took 5 minutes to diagnose the problem as being the 33 year old water tank and pressure switch, not the well pump. Did not even try to sell us what we did not need. Took 20 minutes to take out the old tank, install the new one and repair the switch. Stayed 10 minutes afterwards to make sure the water was running clean again and called an hour later to check on us. The owner and his crew we friendly and easy going. Would use them again and would recommend them without hesitation.

Review Date: 05/06/2018 | Author: Deanne R., Statesville, NC

Comments: Someone that is honest with me remains a keeper in my books, so now I have added another pro to my collection, 1- AC tech, 2-an Electrical tech, 3- a Well tech. All three are very honest about everything.

Review Date: 04/29/2018 | Author: Dan H., Gold Hill, NC

Comments: Well pump went out Saturday night. We had no water. They came over that night. Finished the job around midnight and had water same day. Very professional and gave me great information. Also fixed the plumbing that was around the pump and not done correctly for no additIonal charge. Were the only company to respond same day.

Review Date: 04/23/2018 | Author: Doug N., Rockwell, NC

Comments: They responded to our request within minutes and made an appointment the same morning. Arrived right on time. Were friendly and professional. Diagnosed and fixed the problem in one visit. Recommend highly and would definitely call on again!

Review Date: 04/13/2018 | Author: Paula R., Monroe, NC

Comments: They showed up on time and very friendly plus great work. Also explained everything very well.

Review Date: 04/06/2018 | Author: Crystal E., Mooresville, NC

Comments: Responds to requests quickly. A++++

Review Date: 04/06/2018 | Author: Steve R., Troutman, NC

Comments: Service tech came on a wet, cold rainy Sunday night. We had little to no water. He went straight to an item on the pump first to see if that would get us some/more water. It worked. He also replaced a bad pressure gauge. When he left, we had water to operate with while we went about drilling a new well.

Review Date: 03/26/2018 | Author: Courtney B., Concord, NC

Comments: "They came out and did timely work, excellent work.

Review Date: 03/22/2018 | Author: Marsha T., Statesville, NC

Comments: These guys are the greatest!!! Very prompt... professional... I couldn’t have asked for any better!!! I highly recommend this company!!

Review Date: 03/07/2018 | Author: Leonard A., Concord, NC

Comments: He knew what he was doing and went right to it, and also found a problem waiting to happen and I had him fix it so It would not be a problem later.

Review Date: 03/05/2018 | Author: Ray G., Statesville, NC

Comments: responded to my request in a timely manner had all replacement parts stocked on truck ,free evaluation of repairs needing to be done.job well done.

Review Date: 02/25/2018 | Author: Daniel S., Troutman, NC

Comments: Water Doctor was quick to respond to my water emergency. In particular, Frank was helpful in explaining in detail what was happening and what my options were, then proceeded with his crew to make the appropriate repairs in a timely manner. Parts and labor charges were fair. Overall I was very satisfied.

Review Date: 02/25/2018 | Author: Danny C., Charlotte, NC

Comments:

Review Date: 02/20/2018 | Author: Johnny T., China Grove, NC

Comments: Everything was great, got to the house exactly when they said they would very quick service, very courteous and excellent work.

Review Date: 01/22/2018 | Author: David W., Waxhaw, NC

Comments: They arrivedafter a short delay and replaced the well pump the same day. They called when they we're going to bea little late. My neighbor also used them on my reccomendation andwas also pleased with the service,

Review Date: 01/15/2018 | Author: Michael F., Salisbury, NC

Comments: He got my notification, called me within an hour.and completed service the same day. He was very courteous and professional. I highly recommend him.

Review Date: 11/21/2017 | Author: Michael W., Charlotte, NC

Comments: Frank was very courteous and knowledgeable. He was able to diagnose the problem quickly, had the components on his truck that day, and was able to perform the pump replacement on the spot. We are extremely satisfied.

Review Date: 10/18/2017 | Author: Joseph T., Matthews, NC

Comments: He came a day early and fixed the problem correctly.

Review Date: 10/18/2017 | Author: David R., Matthews, NC

Comments: I was in Arizona when Work Doctor repaired water pump. Frank kept me well informed throughout the process. He also recommended that bladder be replaced within the year. He informed me that bladder is warrantied, so he will do job for just labor cost.

Review Date: 10/15/2017 | Author: Sandra B., Huntersville, NC

Comments: Quick response to an emergency call. Frank was knowledgeable and explained everything he needed to do. Personable and helpful while working as a professional.

Review Date: 10/13/2017 | Author: Andy C., Mooresville, NC

Comments:

Review Date: 10/10/2017 | Author: Ralph T., Davidson, NC

Comments: He quickly came to my home and fixed my water filter problem. He also was very knowledgeable and provided me with a lot of information on my well system…

Review Date: 10/07/2017 | Author: George M., Mount Pleasant, NC

Comments: Service was prompt. Personnel were knowledgeable and efficient. Necessary parts and equipment were on the truck. I was pleased.

Review Date: 10/06/2017 | Author: Caleb W., Charlotte, NC

Comments: Had a great experience with Fank. He helped me every step of the way. I now have a much better, more efficient and more reliable well pump system. Anyone needing well service would do well with Water Doctor.

Review Date: 10/02/2017 | Author: Brian M., Mooresville, NC

Comments: The service man was quick, knowledgeable, friendly and suggested upgrades without being pushy. Great Experience.

Review Date: 09/11/2017 | Author: Richard C., Denver, NC

Comments: . .

Review Date: 08/30/2017 | Author: James B., Weddington , NC

Comments: These guys were prompt, efficient and VERY knowledgeable. When I called at 730am, an actual person answered the phone!! They were here within 3 hours of first contact and were finished with the pump replacement within an hour.

Review Date: 08/24/2017 | Author: a Neighbor, Mooresville, NC

Comments:

Review Date: 08/09/2017 | Author: a Neighbor, Terrell, NC

Comments: replaced my 25+ yr old well pump. fast, efficient, explained all options and fair price

Review Date: 07/21/2017 | Author: Sean C., Cornelius, NC

Comments: Good guys and responsive

Review Date: 06/29/2017 | Author: Doug B., Troutman, NC

Comments: Fixed our water issue. Had to come back second day, but didn't even charge for it. Very professional and courteous. Much cheaper than the other 2 bids we received. They will be our go to source for any well/pump issues.

Review Date: 06/24/2017 | Author: Kaelue G., Mooresville, NC

Comments: Very professional and timely.

Review Date: 06/17/2017 | Author: Christopher S., Waxhaw, NC

Comments: The work was quality. Our only issue was related to miscommunications between us and the vendor. It took longer to get him on site than we would have liked.

Review Date: 06/01/2017 | Author: Scott H., Midland, NC

Comments:

Review Date: 05/24/2017 | Author: Penny F., Gastonia, NC

Comments: They explained everything and showed what need to be done. They were great.

Review Date: 05/23/2017 | Author: Charles D., Matthews, NC

Comments: The company was very professional and did a great job!

Review Date: 05/06/2017 | Author: a Neighbor, Salisbury, NC

Comments:

Review Date: 04/29/2017 | Author: Pam T., Statesville, NC

Comments: Very courteous and professional. Excellent job!

Review Date: 04/20/2017 | Author: Martin M., Matthews, NC

Comments: I was called promptly to schedule service, and was given a call shortly before arrival. Once on site they conformed the issue, (Dead well pump), They began working on it. I less than an hour we had a new well pump installed and working. Great Job!.

Review Date: 04/16/2017 | Author: a Neighbor, Winston Salem, NC

Comments:

Review Date: 04/16/2017 | Author: a Neighbor, Mount Ulla, NC

Comments:

Review Date: 03/13/2017 | Author: Randolf S., Olin, NC

Comments: Individuals showed up exactly when they said they would and were very professional. Would definitely hire again.

Review Date: 02/26/2017 | Author: Jack F., Mooresville, NC

Comments: Frank was extremely professional and knowledgeable and found and corrected the problem quickly.

Review Date: 02/01/2017 | Author: Joshua G., NORWOOD, NC

Comments: They were very helpful and fixed the problem along with other problems.

Review Date: 01/26/2017 | Author: Walter C., Davidson, NC

Comments:

Review Date: 01/25/2017 | Author: Morgan S., Kannapolis, NC

Comments: They came on time. Diagnosed the problem fast and fixed the issue. I will use they guy again.

Review Date: 01/19/2017 | Author: Van B., Rockwell, NC

Comments: done a great job for us.

Review Date: 01/13/2017 | Author: Robert C., Cherryville, NC

Comments: Same day service quick and curious.

Review Date: 01/11/2017 | Author: Cheryl K., Mooresville, NC

Comments:

Review Date: 12/10/2016 | Author: Archie H., Monroe, NC

Comments: Individuals were very knowledgeable and professional.

Review Date: 11/18/2016 | Author: Michael V., Denver, NC

Comments: I would definitely recommend these guys to anyone. They were very professional and got the job done quick. Great guys!

Review Date: 10/26/2016 | Author: Amanda J., Albemarle, NC

Comments: Water Doctor was here the next day and cleaned up after the job.

Review Date: 10/26/2016 | Author: David J., Mooresville, NC

Comments: Very professional, even on a Sunday evening call.

Review Date: 10/04/2016 | Author: Bengy G., Davidson, NC

Comments: The owner was wonderful to work with and the work was done efficiently and cleanly

Review Date: 09/29/2016 | Author: Mark C., Mocksville, NC

Comments: Very positive experience.

Review Date: 09/23/2016 | Author: Donna M., Statesville, NC

Comments: they came quickly, let me know when to meet them with a call ahead and est. time of arrival, were very nice. I think their price was a bit high for the job but I needed the work done, they had the replacement equipment on hand and it did solve the problem

Review Date: 09/21/2016 | Author: Sherrie C., Troutman, NC

Comments: Water Doctor replaced my well pump on a Sunday afternoon. Great Job.... Would hire again.

Review Date: 09/03/2016 | Author: Jason W., Mooresville, NC

Comments: Great job. Would hire again if needed.

Review Date: 08/28/2016 | Author: Cindy H., Lincolnton, NC

Comments: Water Doctor repaired my well on a Saturday at no extra charge while I was trying to prepare for a baby shower the next day. He provided excellent service and had all the equipment on hand to make the well repair. I had called several other local companies first, but no had pumps on the truck or would not work on Saturday. Excellent service and fast repair! I will definitely be keeping this company's number and referring them to my friends.

Review Date: 08/27/2016 | Author: Tami H., Matthews, NC

Comments: Jeff and his team were great. We had a problem with our well pressure relief valve failing. We didn't know this was the problem but they easily diagnosed this over the phone and told us it was a simple problem we could fix ourselves if we were handy. We weren't comfortable doing it and they said no problem they could come our way. By the time they got here is was pouring down rain but they got right to work. Terrible conditions and they got the job done fast and at a very affordable price. Very satisfied and appreciative of their help.

Review Date: 08/12/2016 | Author: Thomas E., Matthews, NC

Comments: perfect

Review Date: 07/12/2016 | Author: a Neighbor, Harrisburg, NC

Comments: Courteous and professional.

Review Date: 06/17/2016 | Author: Sandeep M., Charlotte, NC

Comments: Fast service, resolved problem without my being there.

Review Date: 06/12/2016 | Author: Sandra H., Mooresville, NC

Comments: Very thoughtful

Review Date: 06/11/2016 | Author: William H., Concord, NC

Comments: came out knew what he was doing fixed problem fast

Review Date: 04/23/2016 | Author: a Neighbor, East Bend, NC

Comments: Very knowledgeable. Was able to diagnose the problem over the phone saving us a service call.

Review Date: 04/18/2016 | Author: a Neighbor, Newton, NC

Comments: Found our problem quickly. Very happy with the resulting repair result.

Review Date: 03/29/2016 | Author: Amanda T., Catawba, NC

Comments: Fast quality service. 2nd time I have used Water Doctor.

Review Date: 03/28/2016 | Author: a Neighbor, Harmony, NC

Comments: Awesome customer service

Review Date: 03/24/2016 | Author: a Neighbor, Newton, NC

Comments: The were prompt.

Review Date: 03/23/2016 | Author: Mike V., Matthews, NC

Comments: This was a simple issue, he fixed it in just a few minutes and the charge was reasonable.

Review Date: 03/18/2016 | Author: Mary R., Charlotte, NC

Comments: Called me back within a minute stopped by within 4 hours found problem (old filters) replaced in 5 minutes and problem solved. To someone lacking knowledge of living with a well they were very helpful - perhaps if I knew what I should have looked for price might be a bit high but I was pleased with both respond time and work completion and for knowledge and response would highly recommend !

Review Date: 03/10/2016 | Author: a Neighbor, Concord, NC

Comments: Came right out to help us. very knowledgeable, and provide great service.

Review Date: 03/02/2016 | Author: Pete H., HOFFMAN , NC

Comments: Installer were very knowledgeable and cooperative to getting job done quickly and correctly. Explained warranty and how damage can be prevented in future..... Great job, Very happy with service.

Review Date: 02/24/2016 | Author: James P., Kannapolis, NC

Comments: Knowledgeable , quick friendly service. I called Frank back after work was done with some questions and he was very helpful in answering them. Would call them again.

Review Date: 02/09/2016 | Author: Erin B., Cleveland, NC

Comments: The gentleman called and spoke to my husband. My husband was actually able to fix it himself because the gentleman walked him through how to fix since this was such a simple fix. We appreciate you being so kind. This was also on a SATURDAY. which was very nice that he even called back being a weekend and then so kindly gave us instructions. If I have any other issues I will defin call back again. THANK YOU!!

Review Date: 01/16/2016 | Author: Barbara C., Salisbury, NC

Comments: I liked both the guys that came and thought they were very knowledgeable. They were not as expensive as I thought they would be. I thought they were very reasonable. I would not hesitate to call them again.

Review Date: 01/09/2016 | Author: Nathan V., Mooresville, NC

Comments: Water Doctor was incredibly fast with awesome customer service. I was in a bind when my well pump went out the night I was leaving town and had family coming to stay at the house. Frank was great with letting me know what was going on over the phone while I was gone and completed the work correctly quickly. I would definitely use Water Doctor again for any well/plumbing issue.

Review Date: 09/14/2015 | Author: Joe P., Locust, NC

Comments: "The project was top notch.

Review Date: 09/10/2015 | Author: a Neighbor, Statesville, NC

Comments: We had relatives coming to spend the weekend so needed it fixed and it was on Saturday. They had water for us within a few hours. We appreciate their timely service.

Review Date: 08/31/2015 | Author: a Neighbor, Lincolnton, NC

Comments: I had the appointment for noon Saturday. They called to say they wouldn't make the noon time & it would be later that afternoon & they would call. At 7:00 PM I called & they said they would make it Sunday at 9:00 AM. I called at 10:00AM. When they showed up at 12:30 PM they did a fast, good job of repairing the water pump problem. They told me the scheduler of jobs for them ha to many to close together.

Review Date: 08/23/2015 | Author: Keith M., Salisbury, NC

Comments: Fantastic experience! Have already told my friends and family about you.

Review Date: 08/02/2015 | Author: a Neighbor, Wingate, NC

Comments: I was desperate and they knew it I had been out of water for 3 days and needed it fixed so for the price I was charged even my friends said it was too much , I felt they took advantage of the situation and abused it . but I needed it fixed that day. they fixed everything very quickly and was nice over all.

Review Date: 07/31/2015 | Author: John O., Statesville, NC

Comments: We were very impressed with there service. We

Review Date: 07/30/2015 | Author: Carla H., Salisbury, NC

Comments: It's scary moving to a new town and then having to hire someone to work on a system you have no prior history on. They were professional, kind and very willing to inform me about key aspects of my well. I feel good about my decision to call them and am very pleased that I now have a "go to" team for work I may need done in the future. They called me quickly and kept me informed on their pending arrival. They worked quickly and had my water flowing again within a more than acceptable window of time. I would highly recommend them. Thank you Water Doctor!!

Review Date: 07/16/2015 | Author: a Neighbor, Monroe, NC

Comments: They came quick and finished quickly. From my knowledge, they did a great job and we're very nice.

Review Date: 06/10/2015 | Author: John J., Charlotte, NC

Comments: Very nice people, they showed up on time, checked my pump an found the problem, gave me my options, we agree on a price, 2 hours later my new pump was installed. Very nice working with Frank & Jeff. Would highly recommend these folks.

Review Date: 06/08/2015 | Author: Bill L., Salisbury, NC

Comments: Nothing

Review Date: 05/17/2015 | Author: William L., Charlotte, NC

Comments: very reasonable and knowledgeable about well pumps, very happy with service.

Review Date: 05/09/2015 | Author: Jody C., Grover, NC

Comments: The water doctor came after work hours so I wouldn't have to take off work. He replaced my pressure tank in almost no time and was very nice. I would definitely recommend the Water Doctor, and I will call him back when I need service again.

Review Date: 05/04/2015 | Author: a Neighbor, Mooresville, NC

Comments: Came late at night and was very professional.

Review Date: 04/24/2015 | Author: Christine L., Matthews, NC

Comments: Call back very quick came out to replace pressure tank next day Very Happy with the Service and Price Thank you

Review Date: 04/13/2015 | Author: William S., Mooresville, NC

Comments: Service was phenomenal! Called at 4pm arrived at 6pm the same day and water by 6pm. I cannot say enough about the professionalism and attitude of Water Doctor! Awesome! Highly recommend!

Review Date: 03/06/2015 | Author: a Neighbor, Charlotte, NC

Comments: pipe at well head broke. they came out and recommended new piping and new sediment filter. was cost effective and i used them to fix the leak.

Review Date: 03/02/2015 | Author: Marilyn M., Mooresville, NC

Comments: Water Doctor was fast to arrive and inspected everything. Very reasonable also.

Review Date: 02/10/2015 | Author: John M., Salisbury, NC

Comments: This was a call back. I had them come out to inspect/repair my well...found a clogged filter on the wrong side of the pressure switch. We...came home from being out of town, no water. They quickly came out and we found the well VERY low. They came up with a plan to wait and had me check the depth. Thankfully the well came back, one of my toliets had a very slow leak...that almost killed my well! They came back hooked everything back up, check the pressure and valves! Can not express how great this company is!!!

Review Date: 02/06/2015 | Author: John M., Salisbury, NC

Comments: I thought my well went out, as I had little to no water flowing. Breakers were good, but no pressure. They came out, quick inspection found a problem with the plumbing, not the pump. (Sometime before I bought the house, a filter was installed before pressure valve) They fixed the problem quickly and recommended options for future filter locations/type. Would HIGHLY recommend them, and they will be my go-to people for future problems!!

Review Date: 02/02/2015 | Author: William T., Concord, NC

Comments: Great work. Got done fast. Cost was a little on the high side but they got the job done with no issues.

Review Date: 01/30/2015 | Author: a Neighbor, Charlotte, NC

Comments: Seemed to really care about getting the job done. Came on the day he committed to come. Let us know he was running a little late. I would highly recommend.

Review Date: 12/28/2014 | Author: Daniel R., Lincolnton, NC

Comments: They came out and put on a sediment filter at the well. It cost me $300. I thought that was a little high since they were in and out in about an hour. I've been quoted from other sources that a good sediment filter costs about $75. They probably have another $20-$25 in additional plumbing parts (2 valves and some short lengths of plastic pipe and two additional replacement 20 micron filters). So I think $200 per hour is a little steep for labor. The bill doesn't have a break down of parts and labor. It just says "$300 Total Parts and Labor". However, they came out when they said they would and were very nice and courteous. They explained the three options I could take for my sediment problem. There was no pressure to take the most expensive route. I chose the cheapest of the three which was the sediment filter installation. And it has worked great so far. The sediment is gone from my water and my washing machine isn't clogging up any more and there is no more granite sediment settled at the bottom of my tub after showers and baths. So they fixed my problem and my wife and I are happy.

Review Date: 12/23/2014 | Author: Roger H., Huntersville, NC

Comments: Very prompt and high quality work !

Review Date: 12/18/2014 | Author: John S., Huntersville, NC

Comments: Fast response, kept in contact, reasonably priced. professional and quick. Highest recommendation. Plan to keep them on my contact list!

Review Date: 11/13/2014 | Author: a Neighbor, Charlotte, NC

Comments: Came and fixed the problem

Review Date: 09/01/2014 | Author: a Neighbor, Matthews, NC

Comments: Good experience. Did have to call back and follow up on when they could make it out. They seem to be busy and not enough man power to handle a lot of customers. My issue was not an emergency problem so I did not mind waiting. Hopefully if it is an emergency they will prioritize. Nice customer service.

Review Date: 08/26/2014 | Author: Danielle Z., Sherrills Ford, NC

Comments: It was a little expensive but I expected as much since they came out on a Sunday.

Review Date: 08/18/2014 | Author: Laura P., Harrisburg, NC

Comments: Our water went out over the weekend. They came out to fix it on a Sunday. We were so grateful. They were very knowledgeable and fixed it quickly. The price was reasonable. Our water is back up and running.

Review Date: 07/06/2014 | Author: a Neighbor, Mooresville, NC

Comments: Called quickly. Provided free estimate. Gave me choices and helped me out with a used pump for farm use.

Review Date: 07/06/2014 | Author: Melanie C., Matthews, NC

Comments: Our water was not working and we were in a hurry to get it fixed since we were heading out that day on our vacation. They came out before we left to fix it. We ended up needing a new pump for our well. The water did stop working again before we left, but they came right back out to fix it.

Review Date: 07/06/2014 | Author: Darin T., Salisbury, NC

Comments: Well pump went out and called the Water Doctor. Jeff came out immediately on a Saturday and could immediately diagnose multiple problem that were a result of a lightning strike on the water pump. Had burned out the pump and eventually broke off the well pipe. Was a huge job, but they had everything in place on Monday and got it fixed.

Review Date: 06/08/2014 | Author: Bill P., Bessemer City, NC

Comments: This company was true to their word, on every detail. They were very nice and done the work as only pros can do.This is the best company that I have ever had any dealings with. I was shocked but only in a good way. Every thing they said they would do they did. They even went above and beyond on what I asked of them. If all companies were like this one. Then there would be no need to have a list of companies to hire. I would be glad to tell and recommend this company to any one needing pump and well service done. Thank you.

Review Date: 04/22/2014 | Author: Marguerite B., Salisbury, NC

Comments: Frank was great. Very knowledgeable about well pump systems and targeted the problem right away. Great service - explains everything he's doing before he takes any action. Definitely would call again if any issues in the future.

Review Date: 04/18/2014 | Author: Frank N., Waxhaw, NC

Comments: Fixed my problem quickly. Very professional. Recommend highly and would use again.

Review Date: 03/03/2014 | Author: Becky S., Kannapolis, NC

Comments: Water Doctor came out the same day and fixed our problem. Frank was incredibly polite and kept us informed of his arrival time. He was able to fix our well pipe leak very promptly and for a very reasonable price. He was happy to answer our questions and offer advice. I would definitely recommend Water Doctor again!

Review Date: 02/21/2014 | Author: Theresa I., Salisbury, NC

Comments: Very fast completion of the job, I called and within a few minutes my call was transferred and within 1 1/2 hours the job was finished. I didn't know anything about what was wrong and Frank took the time to answer all my questions, he was polite and professional, I was very pleased with the overall experience and would highly recommend Water Doctor to anyone.

Review Date: 01/02/2014 | Author: Shelly E., Mooresville, NC

Comments: Quick, efficient, and professional! I will recommend and use them as needed!

Review Date: 11/25/2013 | Author: John S., Belmont, NC

Comments: came quickly and fixed my problem.

Review Date: 09/30/2013 | Author: Fawn H., Charlotte, NC

Comments: Our well pump motor stopped working. Less than 20 minutes later I was on the phone with Frank getting a quote. Which I might add was in the end very accurate and has a 5 year warranty on all parts and labor. They arrived on schedule and went straight to work. They were very professional and knew exactly what they were doing. I would recommend Water Doctor to anyone They are honest about the price up front and are very easy to communicate with concerning your questions. I am positive that your experience will be as painless as mine. Thanks guys!!!! Really Great Work!!!

Review Date: 09/28/2013 | Author: Mark A., Mooresville, NC

Comments: They were fast, polite, but alittle pricey. Then again, we are talking a new submersible well pump! All in all we are very pleased

Review Date: 09/08/2013 | Author: Jeff S., Davidson, NC

Comments: We were on vacation when our pet sitter called to say there was no water. They were extremely quick to respond to our call and came the same day and replaced the well pump. They put our mind at ease with us being so far away and them working on this project.

Review Date: 08/25/2013 | Author: Janice B., Lincolnton, NC

Comments: I didn't have any water on a late Friday afternoon. He was at my residence in 30 minutes and I had water in 30 minutes. Great service!!

Review Date: 08/05/2013 | Author: Damon L., Charlotte, NC

Comments: Very efficient and friendly to work with. Would definitely use again.

Review Date: 07/26/2013 | Author: Nick C., Salisbury, NC

Comments: Very Professional and friendly. Final price matched the quote. Frank was great, he explained what was wrong and how he would fix it. He didn't try to sell me on extra parts or upgrades. He worked quickly and got my well pump working fast! I highly recommend them!!

Review Date: 07/21/2013 | Author: a Neighbor, East Bend, NC

Comments: Said one price and charged more

Review Date: 07/08/2013 | Author: Michael B., Mount Ulla, NC

Comments: Nice folks. On time, called right away. They were finished quickly, and left no mess for me to clean up. I have recommended them to my friends.

Review Date: 04/29/2013 | Author: Sally J., Waxhaw, NC

Comments: They were prompt,respectful and efficient

Review Date: 03/07/2013 | Author: Jeff L., Lincolnton, NC

Comments: Basically trouble free and very professional. Highly recommended.

Review Date: 03/06/2013 | Author: Ernest P., Waxhaw, NC

Comments: Prompt emergency water service. Nice guys and resonable prices

Review Date: 02/26/2013 | Author: Liz D., Matthews, NC

Comments: I woke up on the day the snow was coming in with no water. I had neer used homeadvisor, but I filled out the questionnaire, and they called within 20 minutes. They showed up a couple of hours later, and had the water up and running within 45 minutes. We needed a new water tank, and it was $550.

Review Date: 02/06/2013 | Author: Sheila G., Concord, NC

Comments: Awesome service! Very quick and helpful. Will recommend to friends and use again.

Review Date: 12/12/2012 | Author: Richard B., Concord, NC

Comments: Had a small leak after instalation, Water Doc returned two times to get it fixed, were very professional and explained the problem very carefully.. A very good job

Review Date: 12/10/2012 | Author: Mark S., Mount Ulla, NC

Comments: They came on Sunday!

Review Date: 11/17/2012 | Author: James D., Charlotte, NC

Comments: He responded quickly and a great job

Review Date: 10/28/2012 | Author: Larry M., Pfafftown, NC

Comments: I could not say enough about the water doctor. They were proffecional and quick and though and any time i had a question it was answered. And they didn't try to charge you for gas like a few of the others i called and they didn't charge to tell you what was wrong. Wow you just don't know i feel like they saved my life. I would reccomend them to any one who is with out water. There the best. Friendly could not have been more. I am so happy with the service and thanks for the suggestions like i said out of the ones you gave me i called three and they are the ones that were the fairest in price. Thank's Sincerely Larry and Yvonne Meador

Review Date: 10/14/2012 | Author: a Neighbor, Rutherfordton, NC

Comments: Fast, excellent work

Review Date: 09/25/2012 | Author: Gerald M., Charlotte, NC

Comments: Everything was fine except the price. $145 for a $20 part

Review Date: 08/18/2012 | Author: Keith S., Concord, NC

Comments: ...

Review Date: 07/26/2012 | Author: Williemae H., Waxhaw, NC

Comments: I WAS VERY IMPRESSED WITH SERVICE I RECEIVED FROM WATER DOCTOR. THE NIGHT BEFORE THEY CAME TO REPAIR MY WATER PUMP, THEY GAVE ME ADVICED ON WHAT TO DO TO GET WATER RUNNING IN THE HOUSE. HE ALSO TOLD ME WHAT STEPS I NEED TO TAKE BEFORE THEY CAME THE NEXT MORNING. THE WORK WAS DONE IN 2 HOURS OR LESS. I WILL DEFINITELY RECOMMEND MY FAMILY AND FRIENDS TO WATER DOCTOR.

Review Date: 07/05/2012 | Author: a Neighbor, Kannapolis, NC

Comments: good company

Review Date: 05/31/2012 | Author: Steve M., Lenoir, NC

Comments: He was quick, pulled up the pump, informed me of what was wrong and was able to get my water back on in about an hour. Price was kind of high, but given what they have to do, it does make sense. Fortunately, my home owners insurance covered most of the cost! I recommend the water doctor to anyone needing this service!!

Review Date: 05/22/2012 | Author: Jill H., Denver, NC

Comments: Awesome guys...had my pump up and working within 30 minutes!

Review Date: 05/07/2012 | Author: Mike R., Concord, NC

Comments: Great Job. Had a new well pump in place & operational in 30 minutes (on a Sunday morning)

Review Date: 03/29/2012 | Author: Cynthia J., Waxhaw, NC

Comments: Great customer Service... I would recommend them And use them.again.

Review Date: 02/20/2012 | Author: Richard P., Winston Salem, NC

Comments: Good work. Very responsive

Review Date: 02/10/2012 | Author: Kate M., Vale, NC

Comments: Prompt, knowledgeable, courteous. Called them for my back-up well and the main well. Repaired the leaks on one well and put a new pump on another. Very fair price. Fast work. Explained what they were doing and why.

Review Date: 02/03/2012 | Author: Bill M., Matthews, NC

Comments: quick and professional!

Review Date: 02/01/2012 | Author: Mike T., Mount Holly, NC

Comments: On time. Great work

Review Date: 01/09/2012 | Author: Darrell H., Charlotte, NC

Comments: Called back right away and did a great job - Thank you!

Review Date: 12/28/2011 | Author: a Neighbor, Midland, NC

Comments: Came quickly, did job professionally. Very personable.

Review Date: 08/30/2011 | Author: Phil E., Rockwell, NC

Comments: Frank was courteous, professional, on time, and did a great job.

Review Date: 08/08/2011 | Author: Karen P., Sherrills Ford, NC

Comments: Our irrigation pump was having problems. The Water Doctor professionals got us up and running in no time.

Review Date: 08/02/2011 | Author: David A., Waxhaw, NC

Comments: Came to my home in about 15 minutes. Diagnosed the real problem and fixed it. Only charged for 1/2 a service call. OUTSTANDING service and professionalism. Definitely would recommend to friends and neighbors.

Review Date: 08/02/2011 | Author: Lori B., Concord, NC

Comments: They were professional and friendly.The Job was done it a reasonabel time.

Review Date: 07/03/2011 | Author: Mac T., Catawba, NC

Comments: fast reliable servive..

Review Date: 06/20/2011 | Author: Tim B., Iron Station, NC

Comments: Response was quick, tech were efficient and completed the job in a very short time. Very satisfied with their work.

Review Date: 05/06/2011 | Author: Kim P., Huntersville, NC

Comments: Great knowledge and quality of work.

Review Date: 04/07/2011 | Author: Danny W., Lincolnton, NC

Comments: Very. Friendly

Review Date: 04/06/2011 | Author: Douglas V., Statesville, NC

Comments: came out 20 min after I called. New pump was in and water running again after 90 min

Review Date: 02/02/2011 | Author: a Neighbor, Charlotte, NC

Comments: They arrived promptly, were very knowledgeable, explained the process, made the repair. I was very impressed with them and would gladly recommend them in the future.

Review Date: 12/26/2010 | Author: Jannifer B., Statesville, NC

Comments: Gave honest opinions and options---free price quoted -----work done quickly and professionally

Review Date: 12/21/2010 | Author: Darren W., Salisbury, NC

Comments: Very fast communication and fast service. They even came out on Sunday and didn't charge for the estimate. They completed the work in a timely manner and were very professional.

Review Date: 11/18/2010 | Author: a Neighbor, Kannapolis, NC

Comments: .

Review Date: 10/19/2010 | Author: a Neighbor, Denver, NC

Comments: I received a call early that morning. By mid-morning my well was repaired and we had water again. The technician accepted a payment plan and was wonderful in his communication and services. Thank you.

Review Date: 10/12/2010 | Author: Karen S., Marshville, NC

Comments: Very friendly and quick installation. I reccommend using this company

Review Date: 10/08/2010 | Author: Gerald E., Waxhaw, NC

Comments: They were prompt. They did what they said they would do and so far our new well pump works great.

Review Date: 10/03/2010 | Author: Mary W., Lincolnton, NC

Comments: they were here within an hour nad were very nice people, very reasonable. I would hire them again.

Review Date: 10/01/2010 | Author: a Neighbor, Concord, NC

Comments: They came out within 45 minutes, which was a good thing since we didn't have any water on a Saturday evening. They had the problem fixed (new well pump) installed within about an hour and a half. The only thing I'm not sure of is if we could have gotten a cheaper price elsewhere, but you don't really have a chance to compare prices in an emergency situation.

Review Date: 09/11/2010 | Author: Daryl W., Concord, NC

Comments: outstanding and reasonable price work